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A user cannot perform an action

If one of the users within WJIV cannot perform a necessary action, then you will, first of all, need to check that their account has been created with the correct role. There are three different tiers of roles within WJIV, and each has its own permissions attached to the roles.   

  • Account Holder 
  • Administrator 
  • Examiner  

For a complete breakdown of the different roles and permissions that can be carried out, please take a look at the attached printable documentation.